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Ebay Germany

Ebay Germany

www.ebay.de
What is your customer experience with Ebay Germany?

Ebay Germany Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Ebay Germany has 3.1 star rating based on 27 customer reviews. Consumers are mostly neutral.

  • 46% of users would likely recommend Ebay Germany to a friend or colleague.

  • Rating Distribution
  • Pros: 301, Competitive price, Do help.
    Cons: Automation, Bad support, Does not accept international contact numbers.

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Media from reviews

Ebay Germany - Please, I need my refund
Ebay Germany - Please, I need my refund - Image 2Ebay Germany - Please, I need my refund - Image 3Ebay Germany - MWST doppelt belastetEbay Germany - I didn’t get my phone I don’t know the reasonEbay Germany - I didn’t get my phone I don’t know the reason - Image 2Ebay Germany - I didn’t get my phone I don’t know the reason - Image 3
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Top Ebay Germany Reviews

Positive Review

"Very good"

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Solved my problem and thanks Team.And she is very friendly and tell me each and every thing what should you do if you are new seller.

Critical Review

"Delivery not on time"

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.In eBay app delivery date is 3 April but I didn't received my parcel and they told me you will get your package on 5th April . My son birthday was yesterday...

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Khori Gwq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About my order

I have no information about my item no tracking information I want to know the where about my order you said that I receive the item on 18 April 2025 but till now I have not getting any information about it and 18 April is Friday and I will like get it before Easter so I want to know if that is possible.

View full review

Preferred solution: Deliver product or service ordered

Kinan Mpj
map-marker Crailsheim, Baden-Wurttemberg

Please, I need my refund

Ebay Germany - Please, I need my refund
Ebay Germany - Please, I need my refund - Image 2
Ebay Germany - Please, I need my refund - Image 3

I need a returning label for Please I bought a scooter and the scooter is not good. Nothing come complete.

I need back my refund. I need a return label.

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Abdirahman H Fty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn’t get my phone I don’t know the reason

I didn't receive my delivery. I don't have my phone; I went to the post office and they told me they sent it to my home without a signature, without a yellow paper, and I didn't get it.

I need my order or my money. Please help me. This is your market; why is this not possible?

You are responsible for everything. Thank you, eBay team.

View full review
Loss:
$302
Pros:
  • 301

Preferred solution: Deliver product or service ordered

User's recommendation: Iam Customer

Vesper Uap
map-marker Perols, Hérault

MWST doppelt belastet

Ebay Germany - MWST doppelt belastet

Guten Tag

Ich bin doppelt belastet von DHL Schweiz für Schweizer MWST für ein Produkt (Art. Nr.

176466****65) von Deutschland und in der Schweiz geliefert (wohne in der Schweiz).

Zur Zeit bin ich der Ferien im Frankreich. Was soll ich tun?

Bitte melden Sie - Danke.

Freundliche Grüsse

Suzanne Ammann

Ferien Telefon: +33 7 ** ** ** **

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Earnest Dme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Garmisch-Partenkirchen, Bavaria

Delivery not on time

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.In eBay app delivery date is 3 April but I didn't received my parcel and they told me you will get your package on 5th April .

My son birthday was yesterday on 3rd April and I can't able to gift him what he wish from me. This make me sad.

I explained my problem to customer service and they was like you will get your package on 5 April.

View full review
Destiny O Wkh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don’t receive my order

I ordered WLAN stick AC 600 Mbps dual band 2.4GHz/5GHz Mar 26, 2025, 6:29 AM. Bestellnummer 15-1286*-***31.

I don't receive it. Where are the items?

View full review

Preferred solution: Full refund

Anonymous
map-marker Oldenburg, Lower Saxony

Catastrophic Company

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Bought a unique model of eBay. The salon didn't send the package in one week.

I got no response from him why he's delaying sending it had no tracking number or anything after I saw the number on your side. I called the hotline of eBay Germany after that they said they will contact the seller and in the next few days I will get a response.

I called them on Tuesday now it's Saturday. I still haven't gotten a response on eBay and from the seller and it's utterly ***

View full review

User's recommendation: Look for alternatives instead of buying on Ebay

Golda Xkt

Hello,i m a new seller on ebay and i just sell my...

Hello,i m a new seller on ebay and i just sell my phone in 900€ and the order is completed and and funds are available for payout but my 1 weak passed and my money is not released into my *** within how many days i will get my money???

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Muhammad D Uxy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Berlin, Land Berlin

Very good

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Solved my problem and thanks Team.And she is very friendly and tell me each and every thing what should you do if you are new seller.

View full review
Brooklinn Lmt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hamelin, Lower Saxony

Sher professionell

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Comprei 1 samsung galaxy s24 ultra lila , no dia 2 de Janeiro. Paguei e o telemóvel nunca chegou..

Bestellnummer 16-1252*-***62

Verkauf von - JK 34-7.

O vendedor diz que enviou, mas não, nunca chegou.

Muito Obrigada pela atenção dispensada, pelo atendimento super profissional e simpático.

Vielen danke

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User's recommendation: Evitar comprar vendedor particular, ver a avaliação

Anonymous
map-marker Zurich, Zurich

Streit Rückgabe

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Updated by user Feb 05, 2025

Amazing

Original review Feb 05, 2025

A buyer was trying to scam me. EBay saw what was going on and stopped it. Only possible with phone call to actual really helpful young man

View full review
Tijuan Qvz
map-marker Velbert, North Rhine-Westphalia

Perfect

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it was very nice and kindly the man from customer service and very helpful ! competent and professional!

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Anonymous
map-marker Hamelin, Lower Saxony

Reclamar telemóvel pago e que não chegou

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Fui muito bem informada pelo sr. Óscar. Uma pessoa muito profissional e atenciosa.

Ebay trabalha muito bem.

Proteje os vendedores assim como os compradores.

Obtive o meu dinheiro de novo.

View full review

User's recommendation: Muito cuidado com alguns vendedores particulares

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

How to Save Money and Shop Wisely

Jun 11, 2021

A shopping expert, Trae Bodge shares smart shopping tips on how to enjoy safe shopping online, find the best deals and sales and shop wisely without spending more.

Read full article
Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

Vahid B Hfd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maxhutte-Haidhof, Bavaria

Delivery problem

Ebay Germany - Delivery problem
Ebay Germany - Delivery problem - Image 2
Ebay Germany - Delivery problem - Image 3
Contains 1 confidential file for company representatives

Alle Regeln bei eBay kommen den Verkäufern zugute. Sie müssen für die Bestellung bezahlen und der Verkäufer wird sie versenden, wann immer er möchte.

Wenn Sie die Stornierung der Bestellung beantragen, obwohl diese noch nicht versandt wurde, wird dies bis zu einer Woche oder zehn Wochen lang bekannt gegeben Rufen Sie uns an ... Das ist eine Katastrophe, -Kundendienst, und ich bin mit dieser Situation überhaupt nicht zufrieden

View full review
Pros:
  • Variety of purchases
  • Possibility of a purchase offer
  • Competitive price
Cons:
  • Failure to follow up on customer service
  • Ebay fake rules for orders
  • Inserting an ad with a long period of time

Preferred solution: Deliver product or service ordered

User's recommendation: Es sollte möglich sein, die Bestellung bis zum Versand des Produkts zu stornieren, und die Rückerstattung wird entweder als Gutschrift für den nächsten Kauf verwendet oder an den Kunden zurückerstattet.

Anonymous
map-marker Apeldoorn, Gelderland

I have aranged a e-baydeal but a heard anything now

It is very difficult to buy something by eBay; if have made every thing to reach a purchase and have made a lot of pain but invane.

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Daily Boh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dusseldorf, North Rhine-Westphalia

Nicht mir kaufen

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Ich vertraue EBay nicht mehr, das ist nicht betrauen Firma

Verkaufen nur aber garantiert Produkt nicht oder Fake Produkte nicht

View full review

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